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Resources > Autism Care Guides and Information
Good Practice Guide: Communication
Enhancing communication in autism care
Source: Scottish Union of Supported Employment (SUSE)
This guide from SUSE offers valuable insights for employers seeking to foster effective communication with individuals with disabilities, with a specific focus on autistic employees. It strongly advises against making assumptions about an individual's communication needs and instead encourages open dialogue, urging employers to ask for direct advice on preferred methods. The guide also stresses the importance of using positive and respectful language in all interactions. For autistic individuals, the article provides tailored communication tips. It recommends that employers utilise closed questions and inquiries rooted in past experiences, steering clear of hypothetical or abstract questions that might cause confusion. Employers are advised to be prepared to prompt for relevant information, acknowledging that autistic individuals may process and respond to questions differently. A key takeaway is the caution against literal interpretations of language, which is common among autistic people, and an awareness that eye contact may vary significantly, being either fleeting or prolonged. By adopting these practical strategies, employers can create a more inclusive and supportive environment, reducing misunderstandings and facilitating clearer, more effective communication within the workplace.
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